Terms and Conditions:
If a product you purchase does not match the manufacturers claims and fails to meet your expectations, please see the "Returns, Exchanges & Refunds" section of this website.
We do our best to ensure that all products listed on our website are in stock and that the information listed on our website is accurate. However, unfortunately from time to time mistakes may occur. Therefore, we encourage all customers to visit the manufacturers website to verify specifications, product information and images. In the event that a product is not in stock, we will inform you as soon as possible of any possible substitutes. In the event that a typographical error is made in the description, model number, or price, Redlaser Ltd reserves the right to cancel the order.
Order Acceptance and Payment Confirmation:
All orders placed through our website will receive an electronic receipt confirming that the order was received. However, receipt of an order does not constitute confirmation of our offer to sell. We at Redlaser reserve the right to accept, or deny any order placed through this website for any reason. Any credit card payments processed for orders placed online will be refunded in full. We reserve the right to request a government issued form of identification to verify ownership of any credit card used before processing your order. The delivery person may also request to see a government issued form of identification and the credit card used, in order to verify ownership before transferring the order. A valid Government issued form of identification will also be requested when checks are used.
Fraud / Prosecution :
Any cases of fraud or suspected fraud will immediately be reported to the Bermuda Police Service and any other applicable agencies, businesses or individuals necessary. We have a zero tolerance policy when it comes to theft and fraud. We will move to prosecute any individual that attempts to commit fraud by obtaining or attempting to obtain, products from Redlaser by using stolen or counterfeit credit cards, checks or cash. No exceptions.
Free Delivery / Export Orders:
Redlaser Ltd provides FREE same day, island wide delivery - Monday to Friday on all orders placed before noon. For additional information regarding our free island wide delivery, please refer to the section of this website titled, "Delivery Service". Redlaser will not ship any item outside of Bermuda. Sorry, no exceptions.
Price Match Policy:
If you find a lower price at any local competitor's website for an item listed on our website we will match the price provided the product:
- is an identical match (manufacturer and model number)
- is in stock
- does not require additional items to be purchased as a bundle to qualify for lower price
- is new and in original unopened packaging and not refurbished.
- is not reduced because the product (ink cartridges) are nearing the expiration date.
- requires a mail in rebate.
- includes free delivery by that competitor, if delivery is required. If free delivery is not included, the price may still be honored - but a delivery charge may apply.